The Sacred Sol Answers

Have a question about Sacred Sol jewelry, gemstone lanyards, sizing, repairs, or what exactly you're looking at? You're probably in the right place.

And if you don't find your answer here, reach out. There's an actual person on the other side. Hi, I'm Michelle. 👋

About Sacred Sol Design

Is Sacred Sol Design jewelry handmade?

Yep!

Sacred Sol Design is a small jewelry studio based in Mystic, Connecticut. Each piece is designed and handcrafted by me using genuine gemstones, pearls, and thoughtfully chosen components.

Because I work with natural stones, no two pieces will ever be exactly alike. Color, pattern, inclusions, shape, and even size can vary slightly from stone to stone. That's part of what I love about working with them.

What kind of jewelry do you make?

A little bit of everything these days.

Sacred Sol started with gemstone lanyards because I wanted something functional that actually felt like jewelry.

Since then, Sacred Sol has grown to include necklaces, bracelets, earrings, wristlets, create your orwn earring charm bar, and other gemstone pieces.

Want to see everything? Shop all Sacred Sol jewelry and accessories.

The common denominator? Really good rocks.

Gemstones & Materials

Are your gemstones real?

Yes. I work primarily with genuine natural gemstones and freshwater pearls as well as czech glass and vintage glass components.

Natural stones aren't supposed to look perfectly identical. You may see variations in color, pattern, transparency, inclusions, or texture. Those little differences are part of the stone, not defects.

What metals and materials do you use?

It depends on the piece.

You'll find gold-filled and gold-plated components throughout many of my jewelry designs, along with stainless steel and other carefully selected materials where durability or function matters.

For strung designs, I use professional-grade beading wire chosen for strength and flexibility.

The materials used in a specific piece are always listed in its product description.

Will my jewelry look exactly like the photo?

Very close, but probably not perfectly identical.

Because gemstones are natural materials, every bead and stone has its own color, markings, inclusions, and personality. When I make a design more than once, I select stones that maintain the overall look and character of the original while letting those natural differences show.

For one-of-a-kind pieces, the piece photographed is the piece you'll receive.

Sizing & Fit

How do I know what size to order?

Measurements are included in individual product listings whenever sizing applies.

For necklaces, remember that the same length can sit differently depending on your neck, clothing, body shape, and how you like to layer your jewelry.

If you're unsure about a size before ordering, send me a message. I'm happy to help.

How are gemstone lanyards measured?

Lanyard measurements refer to the approximate hanging length when worn rather than the total end-to-end length of the strand.

Most Sacred Sol lanyards are designed to fall like a long necklace while keeping your badge comfortably accessible.

Check the individual listing for the exact measurement of each design, or shop gemstone lanyards to compare styles.

Are Sacred Sol lanyards breakaway?

Many Sacred Sol gemstone lanyards include a magnetic breakaway connection at the neck along with a sturdy clasp for your badge or ID.

Because designs can vary, always check the individual product description for the hardware included with your particular lanyard.

If you're interested in customizing a piece with a magnetic clasp, just send me a message.

Jewelry Care

How should I care for my jewelry?

Sacred Sol jewelry is made to be worn, but a little common sense will keep it looking its best.

As a general rule, make your jewelry the last thing on and the first thing off. Avoid swimming, showering, exercising, or using household chemicals while wearing it, and apply perfume, hairspray, lotions, and sunscreen before putting your jewelry on.

For cleaning instructions and care recommendations for different stones and metals, read my Gemstone Jewelry Care Guide.

Are gemstones fragile?

Some are tougher than others.

Gemstones are rocks, but unfortunately that doesn't make them indestructible. Some stones can chip, scratch, or fracture if dropped onto a hard surface or knocked against something.

Treat them kindly. They've already survived a few million years. Let's not be the thing that takes them out.

Repairs

What if something I purchased from Sacred Sol breaks?

Please reach out!😁

I stand behind what I make and offer a Lifetime Minor Repair Assurance on Sacred Sol pieces. If something happens during normal wear, send me a photo and a quick explanation of what went wrong and we'll figure out the best way to get your piece back in rotation.

You can read what's covered and how the process works on the Repair Assurance page.

Can you repair jewelry that wasn't made by Sacred Sol?

Often, yes!

I offer repair and restringing services for many types of beaded jewelry, even if you didn't buy it from me.

I can often help with broken clasps, jump rings, stretch bracelets, earrings, reconnecting components, and restringing gemstone or beaded necklaces and bracelets.

If you've got a favorite piece sitting in a drawer because something broke, take a look at my Jewelry Repair Services or send me a photo and I'll tell you whether it's something I can tackle.

Do you repair fine jewelry?

No. I'm a jewelry maker, but I'm not a bench jeweler.

I don't repair engagement rings or other fine jewelry requiring soldering, stone setting, ring sizing, or specialized metalsmithing.

If I'm not the right person for your repair, I'll tell you.

Custom Pieces

Do you make custom jewelry?

Sometimes!

I love creating pieces around a particular stone, color palette, length, or idea when the project is a good fit for the way I work.

If you have something in mind, reach out and tell me about it. Photos and inspiration are always helpful.

Can you recreate a sold-out or one-of-a-kind piece?

Maybe.

With natural gemstones, an exact duplicate isn't always possible. But if I still have the materials, I may be able to create something with the same overall design or feeling.

It never hurts to ask, send me a message!

Orders, Shipping & Returns

How quickly will my order ship?

Current processing times and shipping information are always available on the Shipping & Tracking page. I typically ship same day. 

Once your order ships, you'll receive tracking information by email so you can follow your package on its way to you.

What if I need to make a return?

I want you to love what you ordered. If something isn't right, please review the current Returns policy for eligibility, timeframes, and instructions.

If your item arrives damaged or you receive the wrong item, contact me right away so I can make it right.

Shopping Sacred Sol

Where is Sacred Sol Design located?

Sacred Sol Design is based in Mystic, Connecticut.

You can shop Sacred Sol online anytime, and you'll also find me in person at select markets and events throughout Connecticut and the surrounding area.

Can I see your jewelry in person?

Absolutely.

I participate in markets, festivals, and other events throughout the year. Follow Sacred Sol Design on social media for upcoming events and places to shop in person.

Here is where to find me!

What if I have a question that isn't answered here?

Reach out!

Whether you're wondering about a stone, trying to figure out necklace length, looking for a repair, or staring at a piece wondering, "Can she do this in green?"...ask.